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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of marianet munoz

marianet munoz

September 17, 2026

5  out of  5
rating by marianet munoz
"Soy muy amables y brinda la mejor información"
We responded:
"¡Gracias, Marianet! Me alegra saber que nuestro equipo te ha brindado la mejor información y un trato amable. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!

- Sylvia Benjamin, State Farm Insurance Agent"
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Derrick Flint

September 16, 2026

4  out of  5
rating by Derrick Flint
"Ashley was very helpful and did a great job!!! A+++"
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Troy Freyermuth

September 16, 2026

5  out of  5
rating by Troy Freyermuth
"They have done a great job yes"
We responded:
"Thank you, Troy! I'm happy to know you feel we did a great job. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin, State Farm Insurance Agent”"
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Amanda Ortiz

September 15, 2026

5  out of  5
rating by Amanda Ortiz
"She was amazing and helped me with what I needed"
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Michael Williams

September 11, 2026

5  out of  5
rating by Michael Williams
"Great communication and follow up. Hayley greeting you when you walk in got to be one of the highlights of your day. So positive and professional!"
We responded:
"Thank you, Michael, for choosing us. We're thrilled to assist with your insurance needs! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Sarah Curley

Sarah Curley

September 11, 2026

5  out of  5
rating by Sarah Curley
"I talked on the phone with a guy, I believe their name started with a C. He was absolutely wonderful to work with! He was helpful, friendly, and genuinely went above and beyond to make sure everything was taken care of. I really appreciated how he took the time to explain everything clearly and answered all of my questions. Will always recommend them!"
We responded:
"Thank you for your review, Sarah! I'm so happy to hear that you had a great experience with our team member. It's wonderful to know he was helpful and took the time to explain everything clearly. I truly appreciate your recommendation. Feel free to reach out if you need anything else! -Sylvia Benjamin, State Farm Insurance Agent"
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Bradley Anderson

September 11, 2026

5  out of  5
rating by Bradley Anderson
"Friendly staff that can answer questions without having to get back with you. Very knowledgeable."
We responded:
"Thank you, Bradley! I'm happy to hear that our team was able to assist you promptly and provide the information you needed. We strive to offer knowledgeable and friendly service every time. If you have any more questions or need assistance, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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Deb Griffin

September 11, 2026

5  out of  5
rating by Deb Griffin
"Great experience! Very informative and helpful."
We responded:
"Deb, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience and found our team informative and helpful. We're always here if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
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Rick Seaver

September 11, 2026

5  out of  5
rating by Rick Seaver
"Hayley helped me log into the app!"
We responded:
"Rick, thank you so much for the review! If you ever need further assistance, don't hesitate to reach out.

- Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Polly Hershberger

Polly Hershberger

September 10, 2026

5  out of  5
rating by Polly Hershberger
"The receptionist was very friendly and was very helpful with everything that I needed."
We responded:
"Thank you for your review, Polly! I'm happy to hear that our receptionist was friendly and helpful during your visit. We always aim to provide the best service possible. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Elizabeth Fairchild

Elizabeth Fairchild

September 9, 2026

5  out of  5
rating by Elizabeth Fairchild
"Exselente ayuda en el idioma en su trabajo k ase"
We responded:
"¡Gracias por tu reseña, Elizabeth! Me alegra saber que te sentiste bien atendida y que pudimos ayudarte en tu idioma. Estamos aquí para lo que necesites. ¡Gracias por elegirnos! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Ingrid Simmons

Ingrid Simmons

September 9, 2026

5  out of  5
rating by Ingrid Simmons
"Great experience, fast and very helpful responses."
We responded:
"Ingrid, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience and found our responses helpful and quick. We're always here to assist you, so feel free to reach out if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Francisco Lagunas

Francisco Lagunas

September 4, 2026

5  out of  5
rating by Francisco Lagunas
"Muy buena atención desde que yega uno a la oficina y la atención exelente muy agradecido con todos"
We responded:
"¡Gracias por tu reseña, Francisco! Me alegra saber que te sentiste bien atendido desde el momento en que llegaste a nuestra oficina. Estamos agradecidos por tu confianza en nosotros. ¡Estamos aquí para ayudarte con lo que necesites!

- Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Alex Killian

Alex Killian

September 4, 2026

5  out of  5
rating by Alex Killian
"Amazing customer service! Highly recommend this agency to anyone!"
We responded:
"Thank you, Alex! I'm happy to hear you had a great experience with our customer service. Your recommendation means a lot to us. We're always here if you need anything else!
- Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Roger Clawson

Roger Clawson

September 3, 2026

5  out of  5
rating by Roger Clawson
"Great insurance agency"
We responded:
"Roger, thank you for the 5 stars! I'm happy to hear you think so highly of our insurance office. We're here to help if you ever need anything else!

- Sylvia Benjamin, State Farm Insurance Agent"
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Scott Tingwald

September 3, 2026

5  out of  5
rating by Scott Tingwald
"Haley was extremely courteous and helpful. Great talking with someone local and not an international call center!"
We responded:
"Scott, thank you for taking the time to leave us a review! I'm glad to hear that Haley provided you with courteous and helpful service. We take pride in offering a personal touch and being a local resource for our community. We're always happy to help if anything comes up. - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Shane

Shane

September 3, 2026

5  out of  5
rating by Shane
"Great company"
We responded:
"Shane, thank you for the 5 stars! I'm happy to know you think so highly of our office. We're always here if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Angie Lamason

Angie Lamason

September 2, 2026

5  out of  5
rating by Angie Lamason
"This staff is always so kind, easy to get ahold of and easy to work with. All claims are taken care of in a timely manner as is any other issue or question we have. They are so helpful and we never have to worry"
We responded:
"Thank you, Angie, for your wonderful review! I'm happy to hear that our team has been helpful and easy to work with. It's important to us that your claims and questions are handled promptly. We're here to make things worry-free for you. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Kim Miller

Kim Miller

September 1, 2026

5  out of  5
rating by Kim Miller
"I appreciate having supportive help when I called today with explaining my questions. Thank-you"
We responded:
"Kim, thank you for taking the time to leave us a review! I'm happy to hear that you felt supported when you called with your questions. We're always here to help if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
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device22b3

August 31, 2026

5  out of  5
rating by device22b3
"What a Great Insurance Company, Awesome Rates & even Better Knowledgable Insurance Agents! 110% Satisfied here! Don’t hesitate to get Insurance from this Company!"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that you're satisfied with our rates and service. We strive to provide knowledgeable assistance to all our customers. Don't hesitate to reach out if you need anything else!

- Sylvia Benjamin, State Farm Insurance Agent"
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Sandy Ernsperger

August 28, 2026

5  out of  5
rating by Sandy Ernsperger
"Very helpful on the phone & getting things taken care of. Thank you"
We responded:
"Thank you, Sandy! I'm happy to hear that you found our phone assistance helpful and that we were able to take care of everything for you. I appreciate your feedback and support. - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Troy Kauffman

Troy Kauffman

August 27, 2026

5  out of  5
rating by Troy Kauffman
"Great service. Thoroughly answers my questions and concerns."
We responded:
"Troy, thank you for taking the time to leave us a review! I'm happy to know that you received great service and that your questions and concerns were thoroughly addressed. We're here to make sure you have the support you need. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Elisabeth Loutzenhiser

Elisabeth Loutzenhiser

August 27, 2026

5  out of  5
rating by Elisabeth Loutzenhiser
"Highly recommend going through Carlos for any of your needs! He has been nothing but kind and helpful since i’ve met him!"
We responded:
"Thank you, Elisabeth! I'm glad to hear that Carlos has been kind and helpful to you. We appreciate your recommendation and are here to assist with any of your insurance needs. Feel free to reach out if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Stephen Lavelle

Stephen Lavelle

August 27, 2026

5  out of  5
rating by Stephen Lavelle
"2 years later and the move for daughter #2 to her graduate school apartment was smooth again thanks to the loaner trailer from Sylvia Benjamin State Farm. THANK YOU AGAIN! If you are in Indiana and need Insurance of any kind: car, home, life, health, business, farm - or a trailer for a few days - be sure to see Sylvia and her Team in Nappanee.

Moving your daughter to her grad school apartment is easier when you know the right “Good Neighbor” … THANK YOU Sylvia Benjamin State Farm from Nappanee, IN for the loaner trailer!"
We responded:
"Hey Stephen,

I'm so glad we could help make your daughter's move to grad school easier with the loaner trailer! Thanks for the shout-out! If you need anything else, just let us know.

- Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Shona Brown

Shona Brown

August 25, 2026

5  out of  5
rating by Shona Brown
"Very nice, informative & helpful"
We responded:
"Shona, thank you for taking the time to leave us a review! I'm happy to hear that you found our service informative and helpful. We're here to make things as clear and easy as possible for you. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"