Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ingrid Simmons

Ingrid Simmons

September 9, 2026

5  out of  5
rating by Ingrid Simmons
"Great experience, fast and very helpful responses."
Profile photo of Francisco Lagunas

Francisco Lagunas

September 4, 2026

5  out of  5
rating by Francisco Lagunas
"Muy buena atención desde que yega uno a la oficina y la atención exelente muy agradecido con todos"
We responded:
"¡Gracias por tu reseña, Francisco! Me alegra saber que te sentiste bien atendido desde el momento en que llegaste a nuestra oficina. Estamos agradecidos por tu confianza en nosotros. ¡Estamos aquí para ayudarte con lo que necesites!

- Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Alex Killian

Alex Killian

September 4, 2026

5  out of  5
rating by Alex Killian
"Amazing customer service! Highly recommend this agency to anyone!"
We responded:
"Thank you, Alex! I'm happy to hear you had a great experience with our customer service. Your recommendation means a lot to us. We're always here if you need anything else!
- Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Roger Clawson

Roger Clawson

September 3, 2026

5  out of  5
rating by Roger Clawson
"Great insurance agency"
We responded:
"Roger, thank you for the 5 stars! I'm happy to hear you think so highly of our insurance office. We're here to help if you ever need anything else!

- Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Scott Tingwald

Scott Tingwald

September 3, 2026

5  out of  5
rating by Scott Tingwald
"Haley was extremely courteous and helpful. Great talking with someone local and not an international call center!"
We responded:
"Scott, thank you for taking the time to leave us a review! I'm glad to hear that Haley provided you with courteous and helpful service. We take pride in offering a personal touch and being a local resource for our community. We're always happy to help if anything comes up. - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Shane

Shane

September 3, 2026

5  out of  5
rating by Shane
"Great company"
We responded:
"Shane, thank you for the 5 stars! I'm happy to know you think so highly of our office. We're always here if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Angie Lamason

Angie Lamason

September 2, 2026

5  out of  5
rating by Angie Lamason
"This staff is always so kind, easy to get ahold of and easy to work with. All claims are taken care of in a timely manner as is any other issue or question we have. They are so helpful and we never have to worry"
We responded:
"Thank you, Angie, for your wonderful review! I'm happy to hear that our team has been helpful and easy to work with. It's important to us that your claims and questions are handled promptly. We're here to make things worry-free for you. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Kim Miller

Kim Miller

September 1, 2026

5  out of  5
rating by Kim Miller
"I appreciate having supportive help when I called today with explaining my questions. Thank-you"
We responded:
"Kim, thank you for taking the time to leave us a review! I'm happy to hear that you felt supported when you called with your questions. We're always here to help if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of device22b3

device22b3

August 31, 2026

5  out of  5
rating by device22b3
"What a Great Insurance Company, Awesome Rates & even Better Knowledgable Insurance Agents! 110% Satisfied here! Don’t hesitate to get Insurance from this Company!"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that you're satisfied with our rates and service. We strive to provide knowledgeable assistance to all our customers. Don't hesitate to reach out if you need anything else!

- Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Sandy Ernsperger

Sandy Ernsperger

August 28, 2026

5  out of  5
rating by Sandy Ernsperger
"Very helpful on the phone & getting things taken care of. Thank you"
We responded:
"Thank you, Sandy! I'm happy to hear that you found our phone assistance helpful and that we were able to take care of everything for you. I appreciate your feedback and support. - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Troy Kauffman

Troy Kauffman

August 27, 2026

5  out of  5
rating by Troy Kauffman
"Great service. Thoroughly answers my questions and concerns."
We responded:
"Troy, thank you for taking the time to leave us a review! I'm happy to know that you received great service and that your questions and concerns were thoroughly addressed. We're here to make sure you have the support you need. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Elisabeth Loutzenhiser

Elisabeth Loutzenhiser

August 27, 2026

5  out of  5
rating by Elisabeth Loutzenhiser
"Highly recommend going through Carlos for any of your needs! He has been nothing but kind and helpful since i’ve met him!"
We responded:
"Thank you, Elisabeth! I'm glad to hear that Carlos has been kind and helpful to you. We appreciate your recommendation and are here to assist with any of your insurance needs. Feel free to reach out if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Stephen Lavelle

Stephen Lavelle

August 27, 2026

5  out of  5
rating by Stephen Lavelle
"2 years later and the move for daughter #2 to her graduate school apartment was smooth again thanks to the loaner trailer from Sylvia Benjamin State Farm. THANK YOU AGAIN! If you are in Indiana and need Insurance of any kind: car, home, life, health, business, farm - or a trailer for a few days - be sure to see Sylvia and her Team in Nappanee.

Moving your daughter to her grad school apartment is easier when you know the right “Good Neighbor” … THANK YOU Sylvia Benjamin State Farm from Nappanee, IN for the loaner trailer!"
We responded:
"Hey Stephen,

I'm so glad we could help make your daughter's move to grad school easier with the loaner trailer! Thanks for the shout-out! If you need anything else, just let us know.

- Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Shona Brown

Shona Brown

August 25, 2026

5  out of  5
rating by Shona Brown
"Very nice, informative & helpful"
We responded:
"Shona, thank you for taking the time to leave us a review! I'm happy to hear that you found our service informative and helpful. We're here to make things as clear and easy as possible for you. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Brenda Gray

Brenda Gray

August 24, 2026

5  out of  5
rating by Brenda Gray
"Went in to cancel one of my vehicles due to a blown head gasket which I'm not getting fixed. I was in and out very quickly and the young lady that helped me was very kind. Thank you for the excellent service !!!!!"
We responded:
"Thank you, Brenda! I'm happy you had a quick and pleasant experience with us. We always aim to provide excellent service. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of bryce bass

bryce bass

August 24, 2026

5  out of  5
rating by bryce bass
"Very impressed with signing up for insurance with Alonzo. He has been the best person to work with and very professional. Thank you Alonzo!"
We responded:
"Bryce, thank you for taking the time to leave us a review! I'm happy to hear that your insurance sign-up experience was impressive and professional. We appreciate your feedback and are here if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Shawn Chupp

Shawn Chupp

August 21, 2026

5  out of  5
rating by Shawn Chupp
"Very friendly"
We responded:
"Thank you, Shawn! I'm happy to know you had a positive experience with our office. We’re always here to assist with any insurance needs you may have. Thanks for choosing us! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Robin Harden

Robin Harden

August 21, 2026

5  out of  5
rating by Robin Harden
"Very helpful and polite as I got my issue taken care of."
We responded:
"Thank you, Robin! I'm happy to hear that you found our service helpful and polite. If you ever need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Marsha Liechty

Marsha Liechty

August 19, 2026

5  out of  5
rating by Marsha Liechty
"Awesome team."
We responded:
"Thank you, Marsha, we appreciate the kind review! - Sylvia Benjamin, State Farm Insurance Agent."
Profile photo of Hannah Smith

Hannah Smith

August 19, 2026

5  out of  5
rating by Hannah Smith
"Carlos is FANTASTIC!
Excellent communication skills ⭐️⭐️⭐️⭐️⭐️
Very knowledgeable and informative ⭐️⭐️⭐️⭐️⭐️
The ability to handle business in such a friendly manner⭐️⭐️⭐️⭐️⭐️
you don’t get that very often in today’s world!"
We responded:
"Thank you, Hannah! I'm so happy to hear that Carlos made such a positive impression with his communication skills and friendly approach. We strive to provide knowledgeable and informative service, and it's great to know Carlos delivered that for you. We're always here if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Nathan Janeksela

Nathan Janeksela

August 19, 2026

5  out of  5
rating by Nathan Janeksela
"Friendly and saved me $$ on my home and auto policy"
We responded:
"Nathan, thank you for taking the time to leave us a review! I'm happy to hear that you found our service friendly and that we could help you save on your policies. We're always here if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Hailey Kaye

Hailey Kaye

August 18, 2026

5  out of  5
rating by Hailey Kaye
"Very sweet ladies that work at this location. Always went above and beyond."
We responded:
"Thank you, Hailey! I'm happy to hear that our team made a positive impression and went the extra mile for you. We appreciate your kind words and support. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Hannah Taylor

Hannah Taylor

August 18, 2026

5  out of  5
rating by Hannah Taylor
"Merari did a wonderful job presenting us with our options. She was thorough, answered all of our questions, and was professional."
We responded:
"Thank you, Hannah! I'm glad to hear that Merari was able to provide you with a thorough and professional experience while discussing your options. We appreciate your feedback and are here if you need anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Paige Waldenville

Paige Waldenville

August 18, 2026

5  out of  5
rating by Paige Waldenville
"Very nice and helpful !"
We responded:
"Thank you, Paige! I'm happy to hear you found our service nice and helpful. We appreciate your feedback and support. Let us know if we can help with anything else! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Dave S

Dave S

August 18, 2026

5  out of  5
rating by Dave S
"Alonzo was very helpful."
We responded:
"Thank you, Dave! I'm glad to hear that Alonzo was able to assist you. We appreciate your feedback and are here if you need anything else!

- Sylvia Benjamin - State Farm Insurance Agent"