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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yohender griman

March 17, 2026

5  out of  5
rating by Yohender griman
"Merari excelente atención"
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Andrew McGee

March 17, 2026

5  out of  5
rating by Andrew McGee
"Great place to get ur insurance have handled everything I needed.Hayley and Carlos have answered all my questions and work very quickly!"
We responded:
"Thank you, Andrew! I'm happy to hear that our office could handle everything you needed. We appreciate your confidence in us for your insurance needs. If there's anything else we can assist you with, just let us know! - Sylvia Benjamin, State Farm Insurance Agent"
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Ben Cabana

March 16, 2026

5  out of  5
rating by Ben Cabana
"Avery saved us a whole bunch of money. Overall great experience."
We responded:
"Thanks, Ben! I'm glad Avery was able to help you with your insurance needs and that you had a great experience with us. If you need anything else, just let us know. We’re here to help! - Sylvia Benjamin, State Farm Insurance Agent"
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Gunnar Hochstetler

March 16, 2026

5  out of  5
rating by Gunnar Hochstetler
"So far so great! Gave me the best quote with the most coverage. We’ve had amazing customer service and support from Carlos. I highly recommend this office!"
We responded:
"Thank you, Gunnar! I'm glad to hear that you received a great quote and comprehensive coverage. Carlos and the rest of our team are dedicated to providing excellent customer service and support. We appreciate your recommendation! If you need anything else, feel free to reach out. - Sylvia Benjamin, State Farm Insurance Agent"
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Matthew Johnson

March 14, 2026

5  out of  5
rating by Matthew Johnson
"Very Exceptional service. If they didn’t have answers to my questions, they took the time to find answers. Great experience."
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egorillad

March 12, 2026

5  out of  5
rating by egorillad
"Call a claim to get a windshield replaced, it was quick and easy"
We responded:
"Thank you for sharing this! I'm happy to hear that your windshield replacement process was quick and easy. Our team strives to make every claim as smooth as possible. If you need anything else, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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Dj Gege

March 12, 2026

5  out of  5
rating by Dj Gege
"Super bien"
We responded:
"Gracias, Dj Gege! Me alegra saber que tu experiencia fue excelente. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Sylvia Benjamin, State Farm Insurance Agent"
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Daniel Cardine

March 12, 2026

5  out of  5
rating by Daniel Cardine
"> I had an amazing experience working with Merari Lopez! She was very professional, knowledgeable, and patient throughout the whole process of helping me get renters insurance. Merari made everything simple to understand and made sure I was fully taken care of from start to finish. She truly went above and beyond to make the experience smooth and stress-free. I highly recommend her to anyone looking for great service and genuine care! *** Daniel Cardine"
We responded:
"Daniel, thank you for sharing your experience! I'm glad to know that Merari provided you with such professional and caring service. It's great to hear she made the process smooth and stress-free. If there's anything else you need, don't hesitate to contact us! - Sylvia Benjamin, State Farm Insurance Agent"
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Ruby

March 12, 2026

1  out of  5
rating by Ruby
"Carlos was very helpful and welcoming. Update: A few years later and these past few months have been a nightmare. I would highly recommend searching all options before committing to State Farm"
We responded:
"Ruby, thank you for taking the time out of your day to leave us a review! We love hearing about how Carlos provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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T3 Tebow

March 11, 2026

5  out of  5
rating by T3 Tebow
"Personal was very personable and helpful. She was competent too."
We responded:
"Thank you, T3 Tebow! I'm happy to hear that you found our team personable and helpful. It's wonderful to know that you appreciated the competence of our staff. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help! - Sylvia Benjamin, State Farm Insurance Agent"
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Aide A.

March 10, 2026

5  out of  5
rating by Aide A.
"Just wanted to say Merari Lopez is amazing!! I’m so happy with met with her while looking for a new insurance company. I was having issues with Progressive and stopped at State Farm to get a quote and we absolutely loved it. Merari gave us lots of information on different types of services they have to offer. Things I didn’t know was available for me and my family. She was very kind, helpful, genuine and easy to talk to and she’s bilingual which was a plus for us. I would definitely recommend State Farm in Nappanee. Thank you Merari for your excellent service 💖"
We responded:
"Thank you so much, Aide! I'm delighted to hear about your positive experience with Merari. It's wonderful that she could provide you with valuable information and make you feel comfortable during your visit. We’re grateful for your recommendation and are always here to assist you and your family with any insurance needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin, State Farm Insurance Agent"
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MIGUEL ANGEL HARO JIMENEZ

March 10, 2026

5  out of  5
rating by MIGUEL ANGEL HARO JIMENEZ
"Excelente servicio"
We responded:
"¡Gracias, Miguel Ángel! Me alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos! - Sylvia Benjamin, State Farm Insurance Agent"
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josh olszowka

March 9, 2026

5  out of  5
rating by josh olszowka
"Easy to work with and got my insurance issues resolved."
We responded:
"Josh, thank you for sharing your experience! I'm glad we could assist with your insurance needs smoothly. If you ever have more questions or need further assistance, just let us know! - Sylvia Benjamin, State Farm Insurance Agent"
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Martha Palos

March 9, 2026

5  out of  5
rating by Martha Palos
"Great customer service."
We responded:
"Thank you, Martha! I'm happy you experienced great customer service with us. If there's anything else we can assist you with, feel free to reach out. We’re here to help! - Sylvia Benjamin, State Farm Insurance Agent"
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Jessica

March 6, 2026

5  out of  5
rating by Jessica
"Alonzo was at most the best agent ever!! He checked on me even when I wasn’t with State Farm. He was patient, kind, and walked me through every step to help me understand everything! I am so glad I switched insurance companies! I wish I would have had State Farm from the beginning! Thank you so much Alonzo!"
We responded:
"Jessica, thank you for your wonderful feedback! I'm delighted to hear that Alonzo provided such exceptional service and support. It's fantastic that you're happy with your decision to switch to us. If you ever need anything else, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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Morgan Stickley

March 6, 2026

5  out of  5
rating by Morgan Stickley
"Avery is the absolute best! Answered all of my questions and provided me a great quote!"
We responded:
"Morgan, thank you for your wonderful feedback! I'm delighted to hear that Avery was able to assist you effectively and provide a great quote. We appreciate your confidence in us. If you have any more questions or need further assistance, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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Yasmin Aguilar

March 6, 2026

5  out of  5
rating by Yasmin Aguilar
"Buen servicio y buenos precios"
We responded:
"¡Gracias, Yasmin! Me alegra saber que estás satisfecha con nuestro servicio y precios. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Sylvia Benjamin, State Farm Insurance Agent"
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christie brickey

March 4, 2026

5  out of  5
rating by christie brickey
"They have been so amazing with everything I've needed"
We responded:
"Thank you, Christie! I'm happy to know that you've had such a positive experience with everything you've needed. Our office is committed to providing excellent service, and your feedback means a lot to us. If there's anything else we can assist you with, just let us know! - Sylvia Benjamin - State Farm Insurance Agent"
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Itzel Chavarria

March 3, 2026

5  out of  5
rating by Itzel Chavarria
"Employees are always very nice and answer all my questions clearly."
We responded:
"Thank you, Itzel! I'm happy to hear that our team has been helpful and clear in answering your questions. We aim to provide excellent service every time. If there's anything else you need, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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jesus lopez

March 3, 2026

5  out of  5
rating by jesus lopez
"I asked for assistence in spanish. They were very attentive and kind."
We responded:
"Jesus, thank you for sharing your experience! I'm glad our team was attentive and kind while helping you in Spanish. We're always here for your insurance needs. If there's anything else we can assist with, just let us know! - Sylvia Benjamin, State Farm Insurance Agent"
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Lori Copsey

March 3, 2026

5  out of  5
rating by Lori Copsey
"Getting coverage for a new vehicle. Very quick and easy. Ashley was very helpful and knowledgeable."
We responded:
"Thank you for your feedback, Lori! I'm glad to hear that getting coverage for your new vehicle was quick and easy. Ashley is indeed knowledgeable and helpful, and I’m happy she could assist you. If you have any more questions or need further assistance, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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lydia andrews

March 3, 2026

5  out of  5
rating by lydia andrews
"Avery was so helpful! She took care of everything and did it so quickly too and had everything done while I was still on the phone! She did such a great job and I would recommend her to anyone!!! Thank you!"
We responded:
"Lydia, thank you for your wonderful feedback! I'm happy to hear that Avery provided such efficient and helpful service. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know! - Sylvia Benjamin, State Farm Insurance Agent"
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Tim Andrews

March 3, 2026

5  out of  5
rating by Tim Andrews
"Avery was very helpful and did a great job communicating exactly what our best options would be. Well done Avery!! I would give her 6 stars if it was available."
We responded:
"Thank you, Tim! I'm happy to hear that Avery provided such excellent service and communication. Your feedback means a lot to us, and I'll be sure to share your kind words with her. If you have any more questions or need further assistance, feel free to reach out anytime! - Sylvia Benjamin, State Farm Insurance Agent"
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Malinda Eash

February 27, 2026

5  out of  5
rating by Malinda Eash
"Talked with Ashley today. She was competent, kind and professional. Thank you for all your assistance."
We responded:
"Thank you, Malinda! I'm happy to hear that Ashley provided you with competent and kind service. Our team is dedicated to offering professional assistance, and it's great to know we met your expectations. If there's anything else we can do for you, just let us know! - Sylvia Benjamin, State Farm Insurance Agent"
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Tracy Baad

February 26, 2026

5  out of  5
rating by Tracy Baad
"Had a multi month problem solved in 10 minutes! Great customer service and communication!"
We responded:
"Thank you, Tracy! I'm so happy to hear that we could resolve your issue quickly and that you appreciated our customer service and communication. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help! - Sylvia Benjamin, State Farm Insurance Agent"