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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Gates

Brian Gates

November 10, 2025

5  out of  5
rating by Brian Gates
"So I was paying $475 through progressive for full coverage on my 2012 Mitsubishi Ralliart ALONE , Carlos got me and my wife full coverage on on my car my wife new Jeep Compass and renters insurance for just over $400 , this man lives for saving people money and getting them great coverage if I could give him 10 stars I would"
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Beth Grabiak

November 7, 2025

5  out of  5
rating by Beth Grabiak
"I spoke with Ashley and she was very knowledgeable. Answered all of my questions. Great customer service!!"
We responded:
"Thank you, Beth! I'm happy to hear that Ashley provided you with excellent service and answered all your questions. Our team is dedicated to offering knowledgeable support. Let us know if there's anything else we can assist you with! - Sylvia Benjamin, State Farm Insurance Agent"
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kellie Milleman

November 6, 2025

5  out of  5
rating by kellie Milleman
"I absolutely love seeing sylvia and her team out in our community. They are all always so welcoming and kind. We are lucky to have them apart of our little town. Thanks for all you do Sylvia Benjamin State Farm."
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Micheal Jordan

November 4, 2025

5  out of  5
rating by Micheal Jordan
"Great experience with Alonzo! Awesome!"
We responded:
"Thank you, Micheal! I'm happy to hear that Alonzo provided you with an awesome experience. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
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Marvin Miller

November 4, 2025

5  out of  5
rating by Marvin Miller
"Carlos Torres was great in explaining all the small details and making sure I understood."
We responded:
"Marvin, thank you for your feedback! I'm happy to hear that Carlos was able to provide clear explanations and ensure your understanding. Our team is dedicated to making the insurance process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Mabel Westaway

November 4, 2025

5  out of  5
rating by Mabel Westaway
"Very respectful. Caring about what you want ."
We responded:
"Thank you, Mabel! I'm happy to know you felt respected and cared for during your experience with us. Your satisfaction is important, and we're here to assist you whenever you need. Thanks for choosing us! - Sylvia Benjamin, State Farm Insurance Agent"
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Alyssa Beer

November 3, 2025

5  out of  5
rating by Alyssa Beer
"Very friendly service and always helpful. Courtney was very efficient and made it easy."
We responded:
"Alyssa, thank you for your wonderful feedback! I'm happy to hear that you found our service friendly and helpful. Courtney is indeed a valuable part of our team, and I'm glad she made things easy for you. If you ever need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Thomas Ryan

November 1, 2025

5  out of  5
rating by Thomas Ryan
"Ashley was very helpful and understood my issue and resolved it very quickly without making me want to rip out my hair."
We responded:
"Thank you, Thomas! I'm happy to hear that Ashley was able to assist you effectively and make the process smooth. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
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Barb Bridenstine

October 31, 2025

5  out of  5
rating by Barb Bridenstine
"Courtney was very helpful"
We responded:
"Thank you, Barb! I'm happy to hear that Courtney was able to assist you. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Karmen Campos

October 27, 2025

5  out of  5
rating by Karmen Campos
"Alonzo, was very helpful in getting my the right insurance. He was able to get me a amazing quote and made the experience overall amazing 👏 🤩 🙌."
We responded:
"Karmen, thank you for your wonderful feedback! I'm happy to hear that Alonzo was able to assist you in finding the right insurance and provide an amazing quote. We’re committed to making your experience exceptional. If you need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Sophia Jenkins

October 24, 2025

5  out of  5
rating by Sophia Jenkins
"Carlos worked with us today, he’s a great guy!"
We responded:
"Thank you, Sophia! I'm happy to hear that Carlos made a positive impression during your visit. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
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Lorenzo Chavez

October 24, 2025

5  out of  5
rating by Lorenzo Chavez
"Carlos is a great guy"
We responded:
"Thank you, Lorenzo! I'm happy to hear your positive feedback about Carlos. Our team is dedicated to providing excellent service, and it's great to know Carlos made a positive impression. If you need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Ashley Dillon

October 21, 2025

5  out of  5
rating by Ashley Dillon
"The best insurance agent you can ask for! Makes insurance understandable for anyone and is truly there for you and your needs! And always has warm cookies & a drink for you!"
We responded:
"Ashley-thank you for your kind words, we appreciate you!~Sylvia"
Profile photo of Cody Allmon

Cody Allmon

October 21, 2025

5  out of  5
rating by Cody Allmon
"Alonzo was very professional, friendly, and helpful throughout my experience getting new insurance. He also was able to save me some money along with getting me more coverage. He answered all my questions in great detail and gave me the peace of mind that I was looking for! I would highly recommend Alonzo for all of your insurance needs!"
We responded:
"Thank you, Cody! I'm happy to hear that Alonzo provided such a professional and friendly experience while helping you with your insurance needs. It's great to know he was able to enhance your coverage and address all your questions thoroughly. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Merari Lopez Ochoa

Merari Lopez Ochoa

October 21, 2025

5  out of  5
rating by Merari Lopez Ochoa
"Great customer service and ever better prices!"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to know you appreciated our customer service and pricing. If you ever need assistance or have questions, feel free to reach out. We’re here to help! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Avery Leader

Avery Leader

October 21, 2025

5  out of  5
rating by Avery Leader
"Even if every single other insurance company mascot joined together and offered me all the money in the world to switch companies - it simply would never happen. Sylvia Benjamin State Farm in Nappanee takes the upmost care of their customers always. Friendly, kind, helpful, respectful, and keeping your best interest in mind. We will never switch! I wish all small businesses were more like this one! Thank you Sylvia and your amazing team! (and Jake)"
We responded:
"Avery, thank you so much for your wonderful feedback! I'm delighted to hear that you feel so well taken care of by our team here in Nappanee. Sylvia and everyone, including Jake, truly appreciate your kind words and loyalty. If there's anything else we can do for you, just let us know! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Reba Blosser

Reba Blosser

October 21, 2025

5  out of  5
rating by Reba Blosser
"I had a fantastic experience working with Sylvia Benjamin State Farm and her team. They are incredibly knowledgeable, attentive, and been responsive throughout the entire process. They took the time to explain all my options clearly and helped me find the best insurance coverage that fit my needs and budget. They are professional and genuinely care about their customers and that made me feel confident and valued as a customer. I highly recommend Sylvia Benjamin and her team to anyone looking for reliable and personalized insurance services."
We responded:
"Thank you, Reba, for sharing your wonderful experience! I'm happy to know that our team was able to provide you with knowledgeable and attentive service. It's great to hear that you felt confident and valued throughout the process. We truly appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Mia Lopez

Mia Lopez

October 21, 2025

5  out of  5
rating by Mia Lopez
"I had an amazing experience with Sylvia Benjamin Starm! Her services are top-notch — professional, friendly, and efficient from start to finish. The quality exceeded my expectations, and her prices are very reasonable for the level of service provided. I truly appreciate her attention to detail and commitment to customer satisfaction. Highly recommend to anyone looking for great service and great value!"
We responded:
"Thank you for your wonderful feedback, Mia! I'm so happy to hear that you had such a positive experience with our services. Your recommendation means a lot, and I'm grateful for your kind words about our commitment to quality and customer satisfaction. If you ever need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Merari Lopez

Merari Lopez

October 21, 2025

5  out of  5
rating by Merari Lopez
"I can't thank Sylvia Benjamin at State Farm enough for her exceptional service! Her expertise in renters and life insurance made the process seamless and stress-free. Sylvia took the time to answer all my questions and tailored the perfect coverage for my needs. I truly appreciate her dedication and support. Highly recommend!"
We responded:
"Thank you so much, Merari, for your wonderful feedback! I'm delighted to know that you found the process seamless and stress-free. It's great to hear that my expertise in insurance was helpful in tailoring the perfect coverage for you. Your recommendation means a lot, and I'm here for any future needs or questions you might have! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Courtney Manns

Courtney Manns

October 21, 2025

5  out of  5
rating by Courtney Manns
"My State Farm agent and their team have been absolutely wonderful. They treat me like a person, not just a policy number. Anytime I have a question or need assistance, they’re professional, caring, and quick to help. I truly appreciate their outstanding customer service!"
We responded:
"Thank you so much, Courtney! I'm glad to hear that you enjoyed working with our team. If you happen to have any more questions or if you need any assistance, please remember that we are just a phone call away and would be more than happy to help you! - Sylvia Benjamin, State Farm Insurance Agent"
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Phillip Borkholder

October 18, 2025

1  out of  5
rating by Phillip Borkholder
"All they want is your money. They are rude and disrespectful and ask inappropriate questions that have nothing to do with insurance. They try to convince you and make you feel obligated. Not to mention they're the most expensive company around."
We responded:
"We’re sorry to hear your comments, especially since you haven’t been a customer with our office for some time. Our team has tried to reach out to address your concerns recently and is happy to help if there are any remaining questions about coverage. We strive to treat everyone with respect and provide clear, helpful service at all times."
Profile photo of Kyra Crace

Kyra Crace

October 17, 2025

5  out of  5
rating by Kyra Crace
"Everyone was very helpful and trying to get the things done. Also just very welcoming and nice!"
We responded:
"Thank you, Kyra! I'm happy to hear that Carlos was able to assist you so effectively and made you feel welcome. Our team is dedicated to providing a supportive and friendly experience. If there's anything else we can do for you, just let us know! - Sylvia Benjamin - State Farm Insurance Agent"
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eliana rubio

October 17, 2025

5  out of  5
rating by eliana rubio
"Very nice service"
We responded:
"Thank you, Eliana! I'm happy you found our service to be very nice. If you ever need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Michael Mcgee

October 16, 2025

5  out of  5
rating by Michael Mcgee
"Excellent personality and very cordial helpful and great personality helpful in filing COC"
We responded:
"Thank you, Michael! I'm happy to hear that you found our service helpful and appreciated the assistance with filing your COC. Your feedback means a lot to us. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Tom Z

Tom Z

October 15, 2025

5  out of  5
rating by Tom Z
"Great rates, great customer service."
We responded:
"Tom, thank you for the fantastic review! I'm happy you had a positive experience with our office. If you ever need further assistance or have any questions, feel free to reach out. - Sylvia Benjamin - State Farm Insurance Agent"