State Farm® Insurance Agent Sylvia Benjamin

"Walked in , and was immediately greeted and offered refreshments and snacks , everyone was super friendly and Carlos was very helpful ,friendly and knowledgeable, we got it all taken care of and I walked out saving money on insurance with even more coverage than when I walked in"

"Reba did a great job helping my daughter and I to switch to State Farm. We talked back and forth as I communicated with my daughter in between. Reba was patient and great to work with, as I needed to keep getting back with her after discussing things with my daughter. She was so compassionate and very friendly! This was a great experience. I'm glad to be with State Farm now!"

"I foolishly put my phone number on a facebook ad that promised to estimate rates. My phone blew up with persistent insurance agents; calls and texts. I had to turn my ringer off. Your company was one of those who contacted me, but with a tremendous difference. I answered your text, summarily complaining and demanding i not be reached again. Id just had major surgery and today was not the day i intended to field inquiries. Your agent, as i thought at the time, wrote me a cheery message back, commiserating with me, backing off as requested and telling me your company would be happy to help when i did want help. I picked up the phone and returned the call. Thats how much i was charmed by the text i had received. Sherri told me her name when i texted her back, so when she answered the phone i knew it was her. What a wonderful lady you have in Sherri! Her friendliness, her careful attention to my complaint, her overall personality in one text is what made me call your company today instead of in a few weeks as i had planned. I know people are quick to complain—I certainly was— but i called because i wanted to work with the agent who handled that text. Thats how impressed i was. Now i realize Sherri is not an agent. Im now planning to operate on her recommendation and speak with Reba Monday. Thanks Sherri and State Farm, for turning my day around so nicely. I hope to be working with you in the near future. Sincerely, Diane Ellis Terre Haute IN"

"In my 20+ years of buying insurance for auto, home, etc., I've never had an experience working with an insurance company like Carlos provided me recently. I'm new-ish to the area, and the last company I was with jacked up my HO rates, so I started calling around to get quotes. Most companies wouldn't give me much of their time, but Carlos was amazing. We talked for about an hour and a half (my situation was a bit complicated). He was super patient, great to talk to, and he ultimately got me better coverage and saved me a ton. I'm really looking forward to having the peace of mind that comes with working with a company that clearly cares about its customers. So happy I found Carlos and State Farm."