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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Quentine James

Quentine James

July 8, 2025

5  out of  5
rating by Quentine James
"Alonzo is that guy, found a time that worked for me and worked around me. Very clear and well mannered. Give this guy a raise!!"
We responded:
"Thank you, Quentine! I'm happy to hear that Alonzo was able to accommodate your schedule and provide clear assistance. I'll be sure to pass along your kind words to him. We appreciate your feedback and are here if you need anything else! - Sylvia Benjamin - State Farm Insurance Agent"
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Jill Silveus

July 8, 2025

5  out of  5
rating by Jill Silveus
"Alonzo from StateFarm Insurance was an amazing help in getting my claim filed. He was professional and very efficient! If you’re in need of a good insurance agent, I’d contact State Farm insurance in Nappanee Indiana."
We responded:
"Thank you, Jill! I'm happy to hear that Alonzo was able to assist you efficiently with your claim. Our team in Nappanee is dedicated to providing professional service, and your recommendation means a lot to us. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
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Doris Miller

July 8, 2025

5  out of  5
rating by Doris Miller
"I was in an accident a week ago and State Farm has been amazing to work with. I called in with questions about the medical claim and coverage and Alonzo answered my questions and was super helpful and caring. State Farm has incredible customer service."
We responded:
"Thank you for your review, Doris! I'm happy to hear that Alonzo was able to assist you with your questions and provide the support you needed. We strive to offer exceptional customer service, and it's wonderful to know we met your expectations. If there's anything else you need, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Jadon Miller

July 7, 2025

5  out of  5
rating by Jadon Miller
"Great place great people! They help you get the best plans best suited for you!"
We responded:
"Jadon, we want to thank you for leaving such a great review! Your satisfaction is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent, Nappanee, IN"
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Ronda Allen

July 3, 2025

5  out of  5
rating by Ronda Allen
"Alonzo is very thorough and helping me save money!"
We responded:
"Thank you for your review, Ronda! I'm happy to hear that Alonzo was able to assist you. If you have any questions or need further assistance, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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Mabel Westaway

July 2, 2025

5  out of  5
rating by Mabel Westaway
"Very respectful. Caring about what you want ."
We responded:
"Thank you, Mabel! I'm happy to know you felt respected and cared for during your experience with us. Your satisfaction is important, and we're here to assist you whenever you need. Thanks for choosing us! - Sylvia Benjamin, State Farm Insurance Agent"
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Pamela McCoy

July 1, 2025

5  out of  5
rating by Pamela McCoy
"Love State Farm! Had them many years ago and they always provided great customer service. I reached out for a quote online and Alonzo called me the next morning! He was helpful and we got everything set up and switched!"
We responded:
"Thank you for your review, Pamela! I'm happy Alonzo was able to assist you promptly and get everything set up smoothly. We appreciate your loyalty and are always here to provide great service. Let us know if there's anything else we can do for you! - Sylvia Benjamin, State Farm Insurance Agent"
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Nathan D'Agostino

June 30, 2025

5  out of  5
rating by Nathan D'Agostino
"Had a very quick and easy experience with Avery Leader. Rates were great and there are plenty of ways to save on top of that. All communications were clear and simple."
We responded:
"Thank you, Nathan! I'm happy to hear that Avery made your experience quick and easy. She is a great part of our team. If you need anything else, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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Gabe Sterling

June 27, 2025

5  out of  5
rating by Gabe Sterling
"Quick on answering and polite"
We responded:
"Thank you for your review, Gabe! I'm happy to hear that you found our team quick and polite. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
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bill

June 26, 2025

5  out of  5
rating by bill
"Always willing to help and a pleasurable experience"
We responded:
"Thank you, Bill! I'm happy you had a pleasurable experience with our office. We're always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with! - Sylvia Benjamin - State Farm Insurance Agent"
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Rachel Buchanan

June 24, 2025

5  out of  5
rating by Rachel Buchanan
"Everyone is so helpful and friendly whether calling in or going into the office!"
We responded:
"Thank you for your review, Rachel! I'm happy to hear that our team has been helpful and friendly both over the phone and in person. We’re here to assist with any of your insurance needs! - Sylvia Benjamin - State Farm Insurance Agent"
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CB Chimney & Masonry Restoration LLC

June 24, 2025

5  out of  5
rating by CB Chimney & Masonry Restoration LLC
"Excellent service and price! They are always available when I call needing assistance with my insurance documents."
We responded:
"Thank you for your wonderful review! We're glad you found our service and pricing excellent. Your feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Sylvia Benjamin - State Farm Insurance Agent"
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Candice Bailey

June 22, 2025

5  out of  5
rating by Candice Bailey
"Alonzo stayed after until my insurance was set up. He was friendly and personable. Willing to answer all of my questions before he completed the call."
We responded:
"Thank you, Candice! I'm happy to hear that Alonzo provided you with such a friendly and thorough experience. Our team is dedicated to making sure all your questions are answered. If there's anything else you need, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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michelle peters

June 20, 2025

5  out of  5
rating by michelle peters
"Carlos was very helpful. He took his time with us helping to choose which insurance policy was best for us ."
We responded:
"Thank you for your review, Michelle! I'm glad Carlos was able to help you find the right insurance policy. Our team is committed to offering excellent service, and I'm pleased we could meet your needs. If there's anything else you need, just let us know! - Sylvia Benjamin, State Farm Insurance Agent"
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Steven Myers

June 20, 2025

5  out of  5
rating by Steven Myers
"Always helpful and quick."
We responded:
"Thank you, Steven! I'm happy you find our service helpful and quick. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin, State Farm Insurance Agent"
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Amy S

June 20, 2025

5  out of  5
rating by Amy S
"Great customer service with Alonzo! Quick and easy phone call. Thanks!"
We responded:
"Thanks, Amy! I'm glad Alonzo made your experience quick and easy. We appreciate your feedback and are always here to assist with any insurance needs. Let me know if there's anything else I can do for you! - Sylvia Benjamin, State Farm Insurance Agent"
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Debra Richardson

June 19, 2025

5  out of  5
rating by Debra Richardson
"Alonzo,he is great and helpful."
We responded:
"Thank you, Debra! I'm happy to hear that Alonzo was able to assist you effectively. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting that goal. If you need anything else, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Landon Rodes

Landon Rodes

June 17, 2025

5  out of  5
rating by Landon Rodes
"Carlos was very helpful and to very good care of us."
We responded:
"Thank you for your review, Landon! I'm happy to hear that Carlos provided you with such helpful service. Our team is dedicated to taking great care of our customers. If you have any more questions or need further assistance, feel free to reach out! - Sylvia Benjamin - State Farm Insurance Agent"
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Mariah Childers

June 14, 2025

5  out of  5
rating by Mariah Childers
"Carlos was an absolute ANGEL!! I dont know shit about what coverage I need, but he made everything SO easy ans dumbed things down just enough for me to understand 😅"
We responded:
"Mariah, thank you for sharing your experience! I'm happy Carlos could make the process simple and clear for you. We appreciate your feedback and are here if you need anything else! - Sylvia Benjamin - State Farm Insurance Agent"
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Keenan akers

June 13, 2025

5  out of  5
rating by Keenan akers
"Ever since we have come here, we have been treated with great respect, and have always had a great experience. We get all our insurance needs here, and the rates are amazing. Every time we walk in, we are offered refreshments and shown top levels of customer service. Would greatly recommend to anyone for their insurance needs!"
We responded:
"Thank you, Keenan, for your wonderful feedback! I'm happy to know that you've consistently experienced respectful and exceptional service with us. It's great to hear that our rates and hospitality have met your expectations. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with! - Sylvia Benjamin - State Farm Insurance Agent"
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Nikki Allen

June 13, 2025

5  out of  5
rating by Nikki Allen
"Miss. Reba was so nice and understanding. I Love it!!! ❤️"
We responded:
"Thank you, Nikki! I'm happy to hear that Reba made such a positive impression. We appreciate your feedback and are always here to help with any insurance needs. Thanks for choosing us! - Sylvia Benjamin - State Farm Insurance Agent"
Profile photo of Cheryl Luke

Cheryl Luke

June 11, 2025

5  out of  5
rating by Cheryl Luke
"Working with the Sylvia Benjamin team is always pleasant and helpful. Reba Blosser is my go to when I have questions about different types of policies and coverages! Her experience and knowledge is what I look for!!!"
We responded:
"Thank you, Cheryl! I'm happy to hear that you find working with our team pleasant and helpful. Reba is indeed a valuable asset, and I'm glad she could assist you with her expertise. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help! - Sylvia Benjamin - State Farm Insurance Agent"
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jayden rodes

June 11, 2025

5  out of  5
rating by jayden rodes
"Amazing help with getting motorcycle insurance"
We responded:
"Thank you, Jayden! I'm happy to hear you had a great experience with getting insurance. Our office is always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"
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Brian Welty

June 11, 2025

5  out of  5
rating by Brian Welty
"Nice people...been with State Farm for a long time."
We responded:
"Thank you, Brian! I'm happy to know you've had a positive experience with us and appreciate your loyalty to State Farm. If there's anything more we can do for you, just let us know! - Sylvia Benjamin - State Farm Insurance Agent"
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Olivia

June 11, 2025

5  out of  5
rating by Olivia
"Carlos Torres 10/10"
We responded:
"Thank you, Olivia! I'm happy to know that Carlos provided you with excellent service. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you! - Sylvia Benjamin - State Farm Insurance Agent"