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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teresa Vazquez

Teresa Vazquez

March 26, 2026

5  out of  5
rating by Teresa Vazquez
"Good job 👏🏼 I recommend 💯"
We responded:
"Thank you, Teresa, for your review and acknowledgment of our efforts! We strive to provide excellent service and are grateful for your recognition. Your satisfaction is our priority, and we're committed to continuing to meet and exceed your expectations. - Sylvia Benjamin - State Farm Insurance Agent, Nappanee, IN"
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Kristine Schneider

March 26, 2026

5  out of  5
rating by Kristine Schneider
"Very polite and helpful"
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Lorie Steele

March 26, 2026

5  out of  5
rating by Lorie Steele
"I have always received excellent service from Sylvia and her team!"
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Armin Tamzarian

March 25, 2026

1  out of  5
rating by Armin Tamzarian
"they spam me with calls daily. Cut it out."
We responded:
"Armin, Thank you for bringing this to our attention. We take concerns like this seriously. After reviewing our records, we’re unable to locate any interaction or account associated with your information. It’s possible these calls may be coming from another office or an unrelated source. Since this does not appear to be connected to our office, we kindly ask that you consider removing or updating your review. If you’re open to it, please contact us directly so we can gather more details and help look into this further."
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James VanBruaene

March 24, 2026

5  out of  5
rating by James VanBruaene
"We had a wonderful thorough experience with Reba at Sylvia’s agency."
We responded:
"Thank you, James! I'm happy to hear about your positive experience with Reba at our office. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with! - Sylvia Benjamin, State Farm Insurance Agent"
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Austin Gest

March 23, 2026

5  out of  5
rating by Austin Gest
"Alonzo helped me out a lot thanks to him for sure. A+ on the dot and will be sending people his way!!"
We responded:
"Thank you, Austin! I'm happy to hear that Alonzo was able to assist you so effectively. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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Melachi Wright

March 23, 2026

5  out of  5
rating by Melachi Wright
"Carlos was amazing! He can talk very well and helped me with my rates! Very nice beard!"
We responded:
"Melachi, thank you for sharing your experience! I'm happy Carlos could help with your rates and that you appreciated his company. If there's anything else you need, just let us know. - Sylvia Benjamin, State Farm Insurance Agent"
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Darr'ion Rogers

March 23, 2026

5  out of  5
rating by Darr'ion Rogers
"Amazing"
We responded:
"Thank you, Darr'ion! I'm happy you had an amazing experience with our office. We’re here to help with any of your insurance needs! - Sylvia Benjamin, State Farm Insurance Agent"
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Melany Muracciole

March 20, 2026

5  out of  5
rating by Melany Muracciole
"Excelente atención siempre amable y dispuesta a atender cada inquietud y solicitud."
We responded:
"¡Gracias, Melany! Estoy muy contenta de saber que has recibido una atención amable y siempre dispuesta a ayudarte. Nuestro compromiso es ofrecerte el mejor servicio posible. ¡Estamos aquí para cualquier cosa que necesites! - Sylvia Benjamin, State Farm Insurance Agent"
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Kenzie Bontrager

March 20, 2026

5  out of  5
rating by Kenzie Bontrager
"So nice and easy to work with!"
We responded:
"Kenzie, thank you for sharing your experience! I'm glad you found working with us to be nice and easy. We aim to make every interaction smooth and pleasant. If there's anything else we can help with, just let us know! - Sylvia Benjamin, State Farm Insurance Agent"
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Kiera Yates

March 19, 2026

5  out of  5
rating by Kiera Yates
"Alonzo was really helpful, explained everything, made the process feel easy and got it done quickly. So glad I chose State Farm."
We responded:
"Thank you for your review, Kiera! I'm glad the process was smooth and efficient for you. We appreciate your choice in State Farm and are here for any future needs. Let us know if there's anything else we can assist you with! - Sylvia Benjamin, State Farm Insurance Agent"
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Stephanie hil

March 19, 2026

5  out of  5
rating by Stephanie hil
"What really stands out about Avery is her attention to detail and her dedication to her clients. She goes above and beyond to make sure you feel confident and supported every step of the way. It’s rare to come across someone who combines expertise with such a friendly and approachable attitude."
We responded:
"Thank you for your wonderful feedback, Stephanie! I'm delighted to hear that Avery's dedication and attention to detail made such a positive impact on your experience. We strive to provide a supportive and friendly service, and it's great to know Avery exemplifies that. If you ever need anything else, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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Selia Leader

March 19, 2026

5  out of  5
rating by Selia Leader
"I can’t say enough great things about Avery! From the very first interaction, she was professional, knowledgeable, and genuinely committed to helping me find the best solution for my needs. She took the time to explain everything clearly, answered all my questions with patience, and made what could have been a stressful process feel easy and straightforward."
We responded:
"Thank you, Selia, for your wonderful feedback! I'm so happy to hear that Avery provided you with such a positive experience. Her dedication to making the process smooth and informative is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime! - Sylvia Benjamin, State Farm Insurance Agent"
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Yohender griman

March 17, 2026

5  out of  5
rating by Yohender griman
"Merari excelente atención"
We responded:
"¡Gracias, Yohender! Me alegra saber que Merari te brindó una atención excelente. Estamos comprometidos a ofrecer un servicio de calidad. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por elegirnos! - Sylvia Benjamin, State Farm Insurance Agent"
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Andrew McGee

March 17, 2026

5  out of  5
rating by Andrew McGee
"Great place to get ur insurance have handled everything I needed.Hayley and Carlos have answered all my questions and work very quickly!"
We responded:
"Thank you, Andrew! I'm happy to hear that our office could handle everything you needed. We appreciate your confidence in us for your insurance needs. If there's anything else we can assist you with, just let us know! - Sylvia Benjamin, State Farm Insurance Agent"
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Ben Cabana

March 16, 2026

5  out of  5
rating by Ben Cabana
"Avery saved us a whole bunch of money. Overall great experience."
We responded:
"Thanks, Ben! I'm glad Avery was able to help you with your insurance needs and that you had a great experience with us. If you need anything else, just let us know. We’re here to help! - Sylvia Benjamin, State Farm Insurance Agent"
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Gunnar Hochstetler

March 16, 2026

5  out of  5
rating by Gunnar Hochstetler
"So far so great! Gave me the best quote with the most coverage. We’ve had amazing customer service and support from Carlos. I highly recommend this office!"
We responded:
"Thank you, Gunnar! I'm glad to hear that you received a great quote and comprehensive coverage. Carlos and the rest of our team are dedicated to providing excellent customer service and support. We appreciate your recommendation! If you need anything else, feel free to reach out. - Sylvia Benjamin, State Farm Insurance Agent"
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Matthew Johnson

March 14, 2026

5  out of  5
rating by Matthew Johnson
"Very Exceptional service. If they didn’t have answers to my questions, they took the time to find answers. Great experience."
We responded:
"Thank you, Matthew! I'm happy to hear about your great experience with us. Our team is dedicated to finding the right answers and providing exceptional service. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us! - Sylvia Benjamin, State Farm Insurance Agent"
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egorillad

March 12, 2026

5  out of  5
rating by egorillad
"Call a claim to get a windshield replaced, it was quick and easy"
We responded:
"Thank you for sharing this! I'm happy to hear that your windshield replacement process was quick and easy. Our team strives to make every claim as smooth as possible. If you need anything else, feel free to reach out! - Sylvia Benjamin, State Farm Insurance Agent"
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Dj Gege

March 12, 2026

5  out of  5
rating by Dj Gege
"Super bien"
We responded:
"Gracias, Dj Gege! Me alegra saber que tu experiencia fue excelente. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of Daniel Cardine

Daniel Cardine

March 12, 2026

5  out of  5
rating by Daniel Cardine
"> I had an amazing experience working with Merari Lopez! She was very professional, knowledgeable, and patient throughout the whole process of helping me get renters insurance. Merari made everything simple to understand and made sure I was fully taken care of from start to finish. She truly went above and beyond to make the experience smooth and stress-free. I highly recommend her to anyone looking for great service and genuine care! *** Daniel Cardine"
We responded:
"Daniel, thank you for sharing your experience! I'm glad to know that Merari provided you with such professional and caring service. It's great to hear she made the process smooth and stress-free. If there's anything else you need, don't hesitate to contact us! - Sylvia Benjamin, State Farm Insurance Agent"
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Ruby

March 12, 2026

1  out of  5
rating by Ruby
"Carlos was very helpful and welcoming. Update: A few years later and these past few months have been a nightmare. I would highly recommend searching all options before committing to State Farm"
We responded:
"Ruby, thank you for taking the time out of your day to leave us a review! We love hearing about how Carlos provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Aide A.

March 10, 2026

5  out of  5
rating by Aide A.
"Just wanted to say Merari Lopez is amazing!! I’m so happy with met with her while looking for a new insurance company. I was having issues with Progressive and stopped at State Farm to get a quote and we absolutely loved it. Merari gave us lots of information on different types of services they have to offer. Things I didn’t know was available for me and my family. She was very kind, helpful, genuine and easy to talk to and she’s bilingual which was a plus for us. I would definitely recommend State Farm in Nappanee. Thank you Merari for your excellent service 💖"
We responded:
"Thank you so much, Aide! I'm delighted to hear about your positive experience with Merari. It's wonderful that she could provide you with valuable information and make you feel comfortable during your visit. We’re grateful for your recommendation and are always here to assist you and your family with any insurance needs. Let us know if there's anything else we can do for you! - Sylvia Benjamin, State Farm Insurance Agent"
Profile photo of MIGUEL ANGEL HARO JIMENEZ

MIGUEL ANGEL HARO JIMENEZ

March 10, 2026

5  out of  5
rating by MIGUEL ANGEL HARO JIMENEZ
"Excelente servicio"
We responded:
"¡Gracias, Miguel Ángel! Me alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos! - Sylvia Benjamin, State Farm Insurance Agent"
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josh olszowka

March 9, 2026

5  out of  5
rating by josh olszowka
"Easy to work with and got my insurance issues resolved."
We responded:
"Josh, thank you for sharing your experience! I'm glad we could assist with your insurance needs smoothly. If you ever have more questions or need further assistance, just let us know! - Sylvia Benjamin, State Farm Insurance Agent"